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Please, Just Say No to Emojis! These Apps Corrupt the Ford Sync System!
Using emoticons on your smartphone can cause serious problems with the voice-to-text function of the Ford Sync System. This self-help article shows ways to fix these problems.
Since late 2012 there are many problems with the iPhone 5, iPhone 4 and iPhone 4S as well as the Samsung Galaxy, the HTC Evo and other smartphones have connectivity problems with the Ford Sync system. The user forum for smartphones and for the Sync system is filled with people who have connection problems that affect the model, MyFord and MyFord Touch Sync systems. The problem is something that affects Sync users’ access to their phonebook with Voice commands. If you push the “Voice” icon on your steering wheel and say “Phone” and then “Call + (your name)” then your Sync system will respond, “Call Dot on Cell. “
Some problems are caused by smartphone users downloading and using one of the Emoji Apps. The word emoji is the Japanese word for ideograms, you know, the little emoticons like smiley faces, “frowny” faces, etc.
The new Apple iOS even allows iPhone 5 users to go to their location folder, go to General settings, go to the Keyboard tab, and then go to the next menu and select “Keyboards.” You can tap “Add New Keyboard” and add an emoji keyboard. However, this is the kiss of death for your Sync system.
The problem is that those cute emoticons seen on your smartphone screen as smiley faces are, in fact, long strings of programming words that make Sync’s text-to-speech conversion haywire. When giving a voice command to call the system will say “Call Dot on Cell” and then call the first person listed in your phone book.
If this happens, then review all phone contacts and remove any emoticon. Also remove extraneous exclamation points, periods, commas, dashes and other things that you may have in your call form. Remember to check the name of your device! Some users too have renamed their phone with a smiley face on the device name. Check to see if everything has been removed again. Then go to your Bluetooth settings and remove Sync from your phone.
If you have an iPhone, do a soft reset. This is done by holding your “Home” button, the big button in the lower center of your front screen, while also holding the Power button at the top of the phone on the right . Hold these buttons until the Apple icon appears. Then release the buttons. Let the phone go silent for a few seconds. You can press the power button again, then slide the on-screen button to power on the phone. Leave the phone off for a few minutes. Then press the power button and let the phone power back on.
Then go to your car. Go to your phone settings and remove your phone from the list of Bluetooth devices. Then turn your car off. Open the hood and find the car battery. Loosen and remove the black (bad) battery for about five minutes. Then replace the cable and tighten the clamp. Close the hood and restart the car. Allow a few minutes to pass before resetting the radio on AM and resetting the clock. Then go to your phone settings and connect your phone back. Watch this video for instructions on connecting the phone.
Yes, this does a lot. This is why you need to clean Emoji Apps and emoji keyboards from your phone data. Emoticons are cute but they defeat the whole purpose of having Bluetooth-enabled hands-free communication. Maybe it’s time to say bye, bye to the smiling face! Sorry!
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